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Service Fees

At Retic Smart, we believe in transparent and fair pricing for our reticulation services. Here's what you need to know:

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Call-Out Fee:

  • No call-out fee if the job results in a paid service (the call-out fee amount will be deducted from the quotation).

  • Call-outs that do not result in a paid service will result in a $80 charge.

 

Payment Methods:

  • We accept various payment methods such as Paypal, Visa and Mastercard, ensuring convenience for our customers.​

 

Terms and Conditions for Repairing Old and Established Irrigation Systems:

  • Addressing older systems can present distinct challenges, as unexpected repairs that were not identifiable in the initial assessment may surface during the repair process.

  • Before moving forward with any extra work, we will communicate and have discussions regarding additional repairs that were not initially included in the initial quote.

  • Any potential additional charges will be communicated clearly based on specific job requirements. A revised quotation for additional unforeseen circumstances will be provided for you to review and decide on.

  • Please refer to our terms and conditions for detailed information on services related to established irrigation systems.

 

Additional Charges:​

  • Electrician Fee:

    • If a licenced electrician is required to connect a controller to the household power system, there will be additional fees.​

  • Plumbing Fee​

    • If a licenced plumber is required, there will be additional fees.

 

At Retic Smart, we prioritize customer satisfaction and strive to provide top-notch services at competitive prices. Feel free to reach out for any clarifications or to schedule a service.

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